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24/7 Global Security Operations Centre

Early insight drives decisive action.

SPG’s 24/7 Global Security Operations Centre delivers real-time protection and coordinated response when it matters most

Designed and operated to deliver a bespoke service for SPG’s clientele, our 24/7 Global Security Operations Centre (GSOC) is the central hub for real-time threat assessment, security systems monitoring, emergency coordination and crisis response.

GSOC brings together Intelligence Analysts, Global Risk Specialists and CCTV/Alarm Operators – integrating the myriad local and global proactive, protective and response capabilities we deliver to clients.

What GSOC enables

Rather than reacting to incidents in isolation, GSOC provides a single, integrated view of client risk — and a single point of client contact – allowing faster decisions, clearer escalation and controlled outcomes.

We monitor residences, corporate and family offices, aviation and maritime teams – providing protective operations support and response in high-risk environments.

24/7 in-house threat detection
Secure, SPG monitoring of alarm, access, network and CCTV systems – protecting properties, maritime and aviation assets anywhere, globally.
Critical response coordination
Rapid reaction centre for security incidents and medical emergencies, as well as response to SPG Secure personal duress app, both locally and internationally.
Real-time Intelligence hub
Ongoing intelligence collection and threat assessment conducted by SPG analysts, encompassing local, geopolitical, and country-specific contexts, as well as client-specific threats and immediate investigative priorities.
Global security management
Intelligence‑driven advance planning and operational coordination, with bespoke crisis plans covering medical and security emergencies, extractions, and evacuations.
Our Approach
Real-time monitoring and proactive intelligence
Live monitoring of online threats locally and specific to our clients
Investigative intelligence
Investigations into Persons of Interest, suspicious activity to support live situational awareness and security assessment
Threat detection and access control
Alerts from client personnel, sensors, CCTV, alarms, duress apps and intelligence feeds
Risk assessment
Real-time verification of credible threats by SPG analysts and prioritisation of risk
Personal duress response
Immediate response to client duress, globally, and via SPG Secure personal duress app
Response coordination
Coordination of on-the-ground resources, response teams and/or emergency services
Global crisis management
Management of global emergencies including evacuation, extractions from high-risk zones
Resolution review
Post incident insights review to inform continuous improvement

Why SPG’s GSOC?

Custom-built for complex, high-risk environments
Led by intelligence insight and foresight
Connected and collaborative expertise
Designed by SPG and run by in-house operators and analysts, GSOC is built from the ground up to manage high-risk, high-stakes security requirements.
A unique integration of proactive analytical thinking, advanced technologies and real-time intelligence to anticipate, avert and mitigate client risk.
GSOC serves as a central focal point, marshalling the collective expertise of SPG’s in-house leads in responding to client incidents and emergencies.

To discuss how our 24/7 GSOC would be configured around your footprint, risk profile and preferences, contact SPG for a confidential conversation.

Get in touch
Explore connected services
Security risk reviews and assessments
Assessment of online exposure
Proactive online threat monitoring
Physical security solutions
Security technology and cyber solutions
Security systems and automation
SPG Secure personal duress app

Crisis & Emergency Response

At SPG, planning and responding to crises involves more than alarms and call centres. It is a collaborative undertaking that draws on expertise across many facets of security.

Intelligence plays a leading role in assessing the threat landscape and providing live, real-time updates as incidents unfold; SPG’s 24/7 Global Operations Centre is the hub for client contact and response coordination; and our highly trained field operatives, who are often first on the scene.

Properties & Assets

The protection of property and valuable assets extends beyond alarm systems and security guards. Our interconnected world – and the rapid rise of AI – has created sophisticated deepfakes and social engineering exploits, opening new pathways of vulnerability.

Countering these emerging threats requires a holistic understanding of the interplay between different facets of security – led by intelligence and informed by collaborative security perspectives and capabilities.

Cyber & Technology Systems

Security threats have become more than just a series of isolated incidents. Online forums and the dark web, interconnected devices and social engineering, cryptocurrency crime and geopolitical currents – all spill over into a constantly evolving threat landscape.

For our clients, protecting personal safety, properties and assets requires a more nuanced understanding of this complexity – led by intelligence and informed by collaborative security perspectives and capabilities.

Family & Executive Protection

Family & Executive Protection does not operate in isolation. The realities of modern risk sit across personal routine, public and corporate profile, online exposure, properties, travel and organisational obligations.

At SPG, we recognise the inter-connectedness of all these aspects of security and how they work together to protect families and executives.

24/7 Global Security Operations Centre

Designed to integrate across the SPG ecosystem, GSOC functions as the central command and communications hub, enabling a unified and holistic view of security.

Field Operations

Field Operations is most effective when it is integrated — supported by intelligence, aligned with property and technology systems, and coordinated through a single command and communications hub.

At SPG, operatives on the ground are part of a wider capability set that closes gaps between prevention, response and resolution.

Intelligence

At SPG, everything we do is led by intelligence. Rather than existing as a separate discipline, it is the connecting tissue that informs all facets of our work with clients.

It is not a static entity - it evolves constantly, aligned with today's threat landscape and technology and anticipating tomorrow's needs before they arrive.

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Integrated capabilities

Designed to integrate across the SPG ecosystem, GSOC functions as the central command and communications hub, enabling a unified and holistic view of security.